From Restaurant Tables to Tray Tables: How Service Ideas Became the #1 Provider of Coffee Servers for Airlines

AERO_Glam-A_5X4

REACHING NEW HEIGHTS WITH THE AERO-SERV® CARAFE

By the late ‘90s, Service Ideas became synonymous with coffee service with notable foam-insulated products like the Thermo-Serv® Carafe, New Generation Server, and Eco-Serv™ Carafe.

TS_Glam-D_5X7Thermo-Serv® Carafe

NG SERVERNew Generation Server

ecoserv_subcat2Eco-Serv® Carafe

Approached by American Airlines to develop a new coffee server designed specifically for in-flight service, Service Ideas began working on a new coffee service concept.

At that time, airlines were using the brew-in stainless bowls with open mouths for service. While these worked fine for brewing the coffee into, they did not work well as carafes on the small service carts and in the narrow alleys of the plane cabin. This prompted airlines to start looking for a safer, more ergonomic, and more attractive solution.

After rounds of engineering specs and design iterations, the Aero-Serv® was introduced and has since been adopted by numerous airlines for their in-flight coffee service. 

In 2019, the Aero-Serv® was redesigned as Aero-Serv® 2.0 to fit on a slimmer cart, as well as removing the foam insulation, reducing the overall carbon footprint. You can spot these in use today on all Delta airplanes!

AERO_Glam-B_5X4Original Aero-Serv® Carafe

AERO_Glam-C_7X5Aero-Serv® 2.0 Carafe

 
About Service Ideas

Service Ideas is a family-owned and operated manufacturer of food and beverage serviceware. Our company originated over 75 years ago from the need to solve problems in our own restaurant. We understand how important it is for foodservice professionals to serve products that taste and look just as they are intended, which is why we focus on serviceware that enhances presentation while maintaining the integrity of food and beverage. When you partner with Service Ideas, you can expect a focused product line delivered with attentive customer care. How can we serve you?

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